Self-Service Solutions for Courts
Modernizing court administration by leveraging the combined strengths of friendlyway and JusticeONE®, leaders in the GovTech industry.
Discover Our Solutions for Efficient and Secure Courthouses
Support court guests — from finding their hearing and checking in to seeing the solicitor and going to trial.
- Court calendar and citation search powered by JusticeONE®
- Visitor self-registration and check-in
Allow court visitors to pay their citations and print documents at self-service kiosks during business and after-hours/weekends.
- JusticeONE® online payment portal and terminal integration
- Printing of redacted dispositions
During a legal proceeding, let a defendant, solicitor, and court clerk use signature pads to sign documents quickly and securely.
- Digital signature workflows integrated with JusticeONE®
- Tablets for paperless back-office functions
Provide reliable identity verification and controlled access to the court building for authorized individuals.
- Badge printing for visitors, employees, and contractors
- ID verification with DMV, watch list, and background checks
- Integration with court access control
Deliver clear, real-time service information and interactive courthouse navigation assistance.
- Built-in floor plan editor and smart route finder
- Maps with directions for displaying/printing
- Signage and check-in in a courtroom
Efficiently guide employees and visitors during critical events, ensuring accurate headcounts and safety.
- Instant notifications on all screens
- Registration in safety zones using muster-station tablets
- Real-time evacuation tracking and reporting
Natively Integrated with JusticeONE®
A comprehensive suite of JusticeONE® products provides all the needed capabilities to serve your municipal court, city administration, and citizens while complying with state reporting requirements.
Hardware Options from friendlyway and Our Partners
We provide commercial-grade, German-engineered kiosks designed to meet the rigorous demands of court environments, ensuring robust performance and reliability.
Experience friendlyway’s solutions for courts in action.
How Digital Court Solutions Work
We support the complete cycle of the visitor journey from arrival, information lookup, check-in, and self-service options in the courthouse lobby to wayfinding, signage, and efficient processes in the courtroom.
Visitor check-in, payments, printing, and interactions at a self-service kiosk
Upon arrival, guests use a lobby kiosk to self-register, find their citations, and check in for hearings. They can pay fines and fees using an integrated payment terminal and print redacted dispositions using a built-in printer. For citizens’ convenience, the solution allows you to provide services during after-hours and on weekends.
Identity verification, badging, and access control
Built-in ID verification includes federal and international ID documents, DMV data, criminal background, and sex offender checks. You can even automatically compare photos captured at the kiosk with those on documents. An approved visitor receives a printed badge and passes an integrated access control device (a turnstile). An instant notification can be sent to a court clerk.
Wayfinding and building navigation
Interactive navigation displays help guests reach the right courtroom or other point of interest. An optional integration with visitor badges makes the delivery of personalized directions effortless. Simply scan your badge barcode at the kiosk and follow the directions to your destination.
Court information display
Wall-mounted digital boards throughout the building provide visitor information and court notices, convey rules of conduct, and communicate safety guidelines to the public. Utilize room signage to display real-time docket schedules, case updates, and additional details next to each courtroom.
Digital document signing in the courtroom
In a court proceeding, litigants use signature pads or tablets to electronically view and sign legal documents, such as case resolutions and court orders. The same devices can be used to present case materials to hearing attendees. The secure paperless solution enhances courtroom efficiency while ensuring tamper-proof document processing.
Emergency signage and mustering
During an emergency event, all digital signage devices display alerts to inform employees and visitors about the required actions, including evacuation routes. Using LTE-connected tablets, you can track all individuals and those registered at muster stations in real time and instantly generate reports delivered to your email.
About friendlyway
See Why Customers Around the World Love friendlyway
“friendlyway has been instrumental in introducing innovative software solutions that have been crucial for successfully managing our workforce amid growth. The friendlyway team understands our business, as well as our challenges and opportunities becoming a trusted partner today and in the future.”
“The project for Munich’s City Government Service Center featured a large-scale deployment of over 290 friendlyway’s digital signage devices and several software modules of the cloud platform. friendlyway successfully implemented this custom hardware and software solution that optimized and transformed the Service Center’s ability to deliver modern, efficient digital visitor experiences to thousands of daily visitors.”
Contact Us
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